When your computer needs repair, dealing with tech support can be extremely frustrating. Spending hours on the phone talking to many different people isn't exactly the best way to spend your time.

That's where we come in.

Our philosophy is that computer skills alone are not enough. A computer consultant should have strong communication, empathy and social skills. You should come away feeling confident that you understood pretty much everything we said. Above all, you should feel that you were treated with respect. Everything else is secondary.

On-Site & Remote Support

We can help with both on-site and remote support. By traveling on-site, we can assess your situation without needing to disconnect and transport your computer. Using remote control software, we can quickly and effectively provide support and work directly on your computer.

Macintosh, Windows & Linux

Chances are you aren't just using one type of computer. We can work on many different types of computers, including those running Windows, Macintosh and Linux. This includes diagnostics, troubleshooting and repair.

Computer Repair

Many things can affect a computer system: Failing hard drives, bad memory, electrical surges and virus infections tend to be some of the most common culprits. Often what is suspected to be the cause tends to be just a symptom of the true underlying problem. A full diagnostic and assessment of your system is the best way to make sure that thing start off in the right direction from the start.

Business Consulting

As a business owner, you are in a difficult position. As technology costs decrease, it can be very tempting to treat the technology that you depend on as a commodity instead of a business asset. Don't be tricked by the old adage that, "It will never happen to me". We can help you navigate the pitfalls in dealing with technology.

Data Recovery

When facing the prospect of losing important work, photos or other documents, it's important to act quickly. The first step is to turn off your computer and contact a data recovery specialist immediately! The more you use your computer, the less likely it is that your data can be recovered.

Virus/Spyware Removal

Some viruses try to steal your passwords; others want to use your computer as a "hiding spot" for storing illegal or illicit material. Many viruses pretend to be helpful programs, games, screen savers or even anti-virus programs themselves. In your attempts to protect yourself, you can inadvertently become infected by these "fake" anti-virus programs.

Internet and Network Troubleshooting

Nowadays, it's relatively easy and inexpensive to set up a network in your home or office. Simply head on over to the store, pick up a router and plug it in. Unfortunately, networks can go haywire and become needlessly complicated. With wireless networking, you suffer the additional disadvantage in that you cannot see where the problem is.

Specialized Support

Remember, no one company should provide everything. That's why we specialize in a few key areas and avoid trying to be a "jack-of-all-trades". We feel that when you need urgent computer help, you need an expert that knows what they are doing, and not simply a "generalist" who attempts to know everything, but can resolve nothing.

For appointments, scheduling or any questions, feel free to contact us directly at 541-525-9086.