About

Some of the principles that are important to us include being easy to talk with, taking ownership in solving problems and providing information in clear, "non-technobabble" English. We have found that technology is only a tool and should be treated as such; the real issues that matter are in working with people, not just technology.

We enjoy long-term relationships with our clients and receive most of our new clients through referrals. Feel free to read what some of our clients are saying about their experience with us.

What are your rates? For local-area businesses, there is no charge for us to schedule an appointment and assess your situation. This allows you to get to know us and for us to be better able to give you a better estimate of the time and costs that might be involved. For home, student and home-based businesses, there is a minimum $59 charge which will be applied towards any work that we perform.

What advice do you have for a customer looking to hire an IT Consultant? Review the consultant's industry certifications; typically, they indicate that the provider has dedicated time and effort towards professionally earning their trade. Ask if they are insured and/or bonded; this is an absolute must for any professional IT consultant working in the industry. Both of these items are of high relevance as this is an unregulated industry and, therefore, relies on the provider to show and promote their dedication to the field. Last but not least, ask when they registered their business with the State of Oregon; there are too many "unofficial" consultants that are working under the table since the recession hit.

What should I know about your trade? Any inside secrets to share? There is little or not state regulation for this industry; as a result, it's important to research any consultant prior to hiring out. Go with your gut feeling, as you deserve to be treated with professionalism and respect.

What questions should I ask prior to hiring the right service professional? Are you licensed with the state? Are you insured and/or bonded? What is your current rating with the Better Business Bureau? Can you provide me your Employer Identification Number (EIN) for tax reporting purposes? How long have you been in business? Do you provide a guarantee or warranty for your service?

What important information should I have thought through before hiring an IT professional? A consultant's role is to be your advocate. Their job is not to be a "take it or leave it" salesperson; this type of approach to any customer relationship is backwards. Above all, they should be concerned about how to best help you and your business. The best way to know that they value you is that they are interested in knowing about your business, about you and about what issues are of concern to you.

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