"I've been using a desktop computer for five years in my business, and Oregon Tech Support is the best service I've ever had." - Vince Puelo, Realtor/Broker. Read More... "Oregon Tech Support is the only service I will use to fix my computer in Lane County!" - Christine Desermeaux, Small Business Owner, Nov 3. Read More... "Oregon Tech Support provides a great level of professional customer service. If needed, I will use his services again and recommend them to other professional practices." - Shelley Thatcher, Medical Office Manager, Dec 10. Read More... "Our office upgrade went very smoothly. It didn't disrupt my day at all!" - Dr. David Carlstrom, Chiropractor, Jul 8. Read More... "You were prompt, easy to understand and work with!" - Eleanor Knapp, Small Business Owner. Read More... "Oregon Tech Support rocks! They get the job done quickly and explain things in a manner that I can understand. From big problems to small, they're always very helpful and courteous." - Desi Skinner, Office Manager. Read More... "David is very knowledgeable. He shows a lot of interest in solving the problem quickly and is persistent in resolving them." - Marsha Nygren, Office Manager. Read More... "I am extremely pleased with your quick response. In under an hour, you not only took care of my computer crisis but a whole bunch of other things that had been bugging me." - Stan Fleming, East West Medical. Read More... "You resolved our computer issues promptly and efficiently!" - Wendy Russell, Financial Assistant. Read More... "Oregon Tech Support consistently provides us excellent follow-up and communication." - Christina Howard, Small Business Owner. Read More... "Great communication skills, both verbally and written!" - Cheryl Danielson, Business Consultant. Read More... "Oregon Tech Support has a high quality and degree of professionalism." - Eugene Mountain Rescue. Read More...

Business Consulting

As a business owner, you are in a difficult position. As technology costs decrease, it can be very tempting to treat the technology that you depend on as a commodity instead of a business asset. Don't be tricked by the old adage that, "It will never happen to me". Remember, good maintenance is cheaper and more valuable than the costs incurred during an emergency.

Fortunately, for most small businesses there is no longer a pressing need to add a full-time technology support position to your payroll. Hiring out makes more economic sense in today's modern era.

Without an experienced computer engineer, chances are that you are the one attempting to balance out support and knowhow for your company’s technology needs. Unfortunately, this is drawing more and more time away from you and preventing you from focusing on your business.

Preventative Maintenance

Without regular maintenance, your computer can become a ticking timebomb. We can provide maintenance plans tailored to your specific needs or, if you prefer, provide you with a blueprint to follow in order to do it yourself.

On-Site Troubleshooting

If you need help, whether planned or not, we can provide you with on-site coordination and support for any issues you might have. This includes network troubleshooting, computer repair and emergency response. We are able to provide support on Windows, Macintosh and Linux computer systems.

Making Informed Decisions

In essence, we want to give you the ability to make informed and integrated decisions about your computer system without hiring a full-time network administrator. The cost of doing nothing is, indeed, nothing; however, the real cost of unplanned downtime can bring your business productivity to a standstill. While we provide emergency response to computer emergencies, having a relationship with our company prior to any actual emergency is of tremendous help. Not only do you know about us, but we know about and can better advise you in regards to technology. We can provide you with direction and advice on such troubling questions as:

• How do I really know if my backup is actually backing up all my data?
• Are there any security, theft, loss or HIPAA issues that I haven't yet documented or prepared for?
• Am I buying the best type of computer that will meet my needs or cause more problems than it solves?
• Do I know that my company data is being backed up correctly?
• How do I know when it’s time to invest in new technology without spending more than I need?

When weighing the costs of downtime versus the benefits of a pre-existing relationship with a technology specialist, consider that professionally installed and managed computer systems are more reliable than those just thrown together. A technology specialist such as Oregon Tech Support has the extensive background and experience in providing consultation, training and technical support that you need for your businesses.

Each Business is Unique

We realize that each business is unique and we can assist you in determining which solution will meet your requirements. Sometimes the answer is in-depth and involved. Other times it may be a simple modification or change to your existing technology. Regardless, we can help you make the best technological decisions for your company.

Remember, computers shouldn’t complicate your business. Instead, they should be valuable tools designed to provide you the leverage you need to get ahead in your business.

For appointments, scheduling or any questions, feel free to contact us directly at 541-525-9086.