"I've been using a desktop computer for five years in my business, and Oregon Tech Support is the best service I've ever had." - Vince Puelo, Realtor/Broker. Read More... "Oregon Tech Support is the only service I will use to fix my computer in Lane County!" - Christine Desermeaux, Small Business Owner, Nov 3. Read More... "Oregon Tech Support provides a great level of professional customer service. If needed, I will use his services again and recommend them to other professional practices." - Shelley Thatcher, Medical Office Manager, Dec 10. Read More... "Our office upgrade went very smoothly. It didn't disrupt my day at all!" - Dr. David Carlstrom, Chiropractor, Jul 8. Read More... "You were prompt, easy to understand and work with!" - Eleanor Knapp, Small Business Owner. Read More... "Oregon Tech Support rocks! They get the job done quickly and explain things in a manner that I can understand. From big problems to small, they're always very helpful and courteous." - Desi Skinner, Office Manager. Read More... "David is very knowledgeable. He shows a lot of interest in solving the problem quickly and is persistent in resolving them." - Marsha Nygren, Office Manager. Read More... "I am extremely pleased with your quick response. In under an hour, you not only took care of my computer crisis but a whole bunch of other things that had been bugging me." - Stan Fleming, East West Medical. Read More... "You resolved our computer issues promptly and efficiently!" - Wendy Russell, Financial Assistant. Read More... "Oregon Tech Support consistently provides us excellent follow-up and communication." - Christina Howard, Small Business Owner. Read More... "Great communication skills, both verbally and written!" - Cheryl Danielson, Business Consultant. Read More... "Oregon Tech Support has a high quality and degree of professionalism." - Eugene Mountain Rescue. Read More... "Oregon Tech Support was very helpful, friendly and fixed the problem quickly! I was able to get my computer back within two days and it was in perfect condition!" - Betsy Sedlak, UO Student. Read More... "You were great! Very fast, convenient, friendly and helpful!" - Angela Jannelli, UO Student. Read More... "David is very friendly and professional. He explained the problems with my computer and my options for fixing it very clearly." - Ashley Bailey, UO Student, Aug 28. Read More... "Oregon Tech Support was very helpful and provided quick service. They were easy to talk to and returned my calls promptly!" - Katey Bugg, UO Student, Nov 15. Read More... "You were friendly and explained things well!" - Diane H. Read More... "I received friendly service from Oregon Tech Support. They explained the basic steps of what they were trying to do and offered to give follow up advice." - Eric Black. Read More... "I give Oregon Tech Support my highest possible recommendation!" - Melody Ward Leslie, Freelance Journalist. Read More... "I recommend Oregon Tech Support all the time!" - Rebecca Kelley, Mary Kay Cosmetics. Read More... "Oregon Tech Support quickly and efficiently diagnosed my computer problem. All communications were informative and professional. I was happily surprised with my first experience with Oregon Tech Support and plan to use them for all my future computer needs." - Lisa Simmons, Consultant, Dec 15. Read More... "Oregon Tech Support turned a complex problem into a working computer." - Tracy W, Medical Billing Specialist. Read More... "You fixed our problem and more!" - Amy Bischof, Pharmaceutical Representative. Read More... "You performed your work in a timely manner; my laptop speed has improved tremendously!" - Bill Musser, Licensed Massage Therapist. Read More... "You were very professional. Even though some of the problems with my computer were a bit daunting you stayed with it until you were happy with the outcome." - Jaye Stutz, Vocational Consultant. Read More... "I have received positive reviews from everyone to whom I have recommended him." - John Rose, Independent Artist. Read More... "Oregon Tech Support is thorough, professional and friendly!" - Kathleen Dugan, Licensed Massage Therapist. Read More... "Thanks to the guys at Oregon Tech Support for letting me off the hook. You're tops on my list!" - John Allen, Oct 12. Read More... "Oregon Tech Support is prompt, knowledgeable and honest." - Brad Smith, Attorney, Sep 3. Read More... "I appreciated being given a range of options, including instruction on how to address my problem on my own." - Peter Bissonnette, Oct 19. Read More... "Oregon Tech Support is a business that takes pride in their work. The service was prompt, info was up-front, agreements were kept and work was guaranteed. I was impressed!" - Victoria Texel. Read More... "You were flexible and completed the work very quickly! You have continued to be very helpful in answering questions for me as well." - Kaiara Christensen. Read More... "You take the time to be sure I do understand the problem and the solution! I'm not apprehensive about asking questions." - Linda Barnhart. Read More... "You took us where we wanted to go without technical language that we don't want to work with. We shall call you again!" - Laurel & Don Fisher. Read More... "You returned my call promptly, showed up on time and diagnosed my problems efficiently." - Nick Perrott, Utility Contractor. Read More... "It's nice to be back up and running!" - Scott Mattie, Pharmacist. Read More... "You were a tremendous help! Your explanations were clear and presented with patience." - Dianne Dilling. Read More... "Oregon Tech Support gave a thorough explanation of what was done without making me feel lost or ignorant. Thank you for that!" - Dorothy Vangsnes. Read More... "Oregon Tech Support was professional, courteous and explained the problems and solutions well." - Steven Summerlight, Oct 10. Read More...

Terms of Service & Use

Last Revised: November 26, 2011

The following Terms of Service & Use ("Terms") are between you and Oregon Tech Support, Inc. ("us" or "Oregon Tech Support"), located at 2852 Willamette Street #388, Eugene, Oregon, 97405-8200 and constitute a legal agreement that governs your use of our products, software, services and websites (collectively referred to as "Service" or the "Service"). By using the Service, you agree to these Terms. If you do not agree to any of the following terms, please do not use the Service. You should print or otherwise save a copy of these Terms for your records as these terms may change from time to time.

Legal Authority

To use and/or register for the Service you must be: a) of legal age to form a binding contract with Oregon Tech Support, and b) cannot be a person barred from receiving the Service under the laws of the United States or other applicable jurisdiction, including the country in which you reside or from where you use the Service. By accepting these Terms you represent that you understand and agree to the foregoing.

Copyright

All content provided by Oregon Tech Support is protected by copyright, trademark and other applicable intellectual property and proprietary rights laws and is owned and controlled by Oregon Tech Support unless otherwise indicated. Oregon Tech Support services are protected by copyright, trademark and other applicable intellectual property and proprietary rights laws unless otherwise indicated. All material contained on the Oregon Tech Support website is legally registered with the United States Copyright Office under Registration Number TX0007297171 and is owned and/or controlled by Oregon Tech Support unless otherwise indicated. All material transmitted to you by Oregon Tech Support is owned and/or controlled by Oregon Tech Support unless otherwise indicated. As a user of Oregon Tech Support's service, you may search, retrieve, display, download and print content provided by Oregon Tech Support for your personal or internal business use only and shall make no other use of the content without the express written permission of Oregon Tech Support. Duplication or replication of Oregon Tech Support's website or other service-related content is prohibited. You may not alter, transform, or build upon this work or use this work for commerical purposes.

Updates

Oregon Tech Support may update or change these Terms from time to time and recommends that you review the Terms on a regular basis. You can review the most current version of the Terms at any time at http://www.oregontechsupport.com/terms.php. If Oregon Tech Support makes a change to the Terms, it will post the revised Terms on our website at the link as herein noted. You understand and agree that your continued use of the Service after the Terms has changed constitutes your acceptance of the Terms as revised. Without limiting the foregoing, if Oregon Tech Support makes a change to the Terms that materially impacts your use of the Service, Oregon Tech Support may post notice of any such change on our website and/or email you notice of any such change to your account.

System Requirements

Use of the Service requires one or more compatible devices, certain software and Internet access with compatible ISP (broadband required for web applications); separate fees may apply. Your use of the Service may be affected by certain combinations of hardware, software and/or internet access. High speed internet access is strongly recommended. Compatible device: Mac or PC. For Mac: Mac OS X v10.5.8, v10.6.2, or later; Safari 3, Firefox 3, or later. For PC: Windows 7, Vista or XP Home or Professional (SP2) or later; Internet Explorer 7, Safari 3, Firefox 3, or later. The Service is available in English.

Changing the Service

Oregon Tech Support reserves the right to modify or stop the Service (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice to you. Without limiting the foregoing, Oregon Tech Support may post on our website and/or send email to your account, notice of such changes to the Service. It is your responsibility to review our website and/or check your email for any such notices. You agree that Oregon Tech Support shall not be liable to you or any third party for any modification or cessation of the Service.

Availability of the Service

The Service, or any feature or part thereof, may not be available in all languages or in all countries and Oregon Tech Support makes no representation that the Service, or any feature or part thereof, is appropriate or available for use in any particular location. To the extent you choose to access and use the Service, you do so at your own initiative and are responsible for compliance with any applicable laws, including, but not limited to, any applicable local laws.

No Unlawful or Prohibited Use

You may not use the Service for any purpose that is unlawful or prohibited by the terms and conditions provided herein. You may not use the Service in any manner that could damage, disable, overburden or otherwise impair any Oregon Tech Support or other third party server or the network(s) associated with them, whether directly or indirectly, or interfere with any other person's use of the Service. You may not attempt to gain unauthorized access to the Service or the computer systems or networks utilized by the Service through any means. You may not obtain any materials or information through any means not intentionally made available to you through the Service.

Links

Any links to third party websites are provided for your convenience only, and Oregon Tech Support makes no recommendation or endorsement as to such websites or the products or services offered thereon. You may link to the Oregon Tech Support Site, unless notified otherwise in writing by Oregon Tech Support. However, you may not frame the Site in a manner that may cause confusion to Oregon Tech Support customers, nor may you interfere or attempt to interfere in any way with the operation of the Site, including without limitation through data mining, the use of any robot, scraper or other automated device, or circumvention or attempted circumvention of any website security features.

Warranties

OREGON TECH SUPPORT, INC MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, OR ACCURACY OF THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN. ALL SUCH INFORMATION AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. OREGON TECH SUPPORT, INC HEREBY DISCLAIMs ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT. YOU SPECIFICALLY AGREE THAT IN NO EVENT SHALL OREGON TECH SUPPORT, INC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF OREGON TECH SUPPORT, INC HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

Limitation of Liability

AS CONSIDERATION FOR YOUR USE OF AND ACCESS TO THE SERVICE, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT: (i) IN NO EVENT WILL OREGON TECH SUPPORT, INC OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICE OR ANY SITE LINKED TO THE SERVICE, BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THE SERVICE; AND (ii) THE AGGREGATE LIABILITY OF OREGON TECH SUPPORT, INC ANY OF ITS DISTRIBUTORS OR DEALERS, ARISING FROM OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM, e.g. CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, FRAUD, AND/OR OTHERWISE) IS LIMITED TO $100; AND (iii) OREGON TECH SUPPORT, INC SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF OREGON TECH SUPPORT, INC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Indemnification

To the maximum extent permitted by applicable law, you will defend, indemnify and hold Oregon Tech Support (and any of its affiliates, officers, directors, managers, employees and agents) harmless from and against all claims, liabilities and expenses, including attorney fees, legal fees and costs, arising out of your use of any information provided to you by Oregon Tech Support or your breach of any provision of these Terms.

Returns

In the case of non-labor parts, all warranties provided are those of the manufacturer. Any returns must be made within 10 days of purchase, are subject to our approval and are subject to a 15% restocking fee, which is deducted from the refund amount. Due to the nature of our business, any authorized refunds may require up to 6-8 weeks for final processing.

Email

By using our service, you are giving your consent to receive occasional emails from us. If you do not wish to receive these emails, you may either refrain from providing your email address to us at the time of Service or unsubscribe from all future mailings by using the "unsubscribe" link avalable on the bottom of such emails. However, should you use the Service at a later time, you should notify us that you do not wish to start receiving emails again.

Entire Agreement

These terms of service are the entire agreement between you and Oregon Tech Support in relation to your use of the Service, and all other representations or discussions are hereby excluded from this agreement. If any part of these terms are held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Oregon Tech Support's failure to insist on or enforce strict performance of these terms shall not constitute a waiver of any breach or any future breaches thereof.

Governing Law and Jurisdiction

The Service is controlled and operated from within the United States, and Oregon Tech Support does not represent that the Service is appropriate for use outside the United States. If you access the Service from outside the United States, you are responsible for compliance with any applicable local law. Your use of the Service shall be governed in all respects by the laws of the State of Oregon, USA, without regard to choice of law provisions, and not by the United Nations Convention on Contracts for the International Sale of Goods. You agree that jurisdiction over and venue in any proceeding directly or indirectly arising out of or relating to the Service shall be in the state or federal courts located in Lane County, Oregon.

Trademarks

All trademarks are the property of their respective owners. If you believe that material posted on the Service infringes your copyright, you should provide notice of such infringement to Oregon Tech Support, Inc.

• ChartNote® is a registered trademark of Oregon Tech Support, Inc. in the U.S. and other countries.
• Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and other countries.
• Macintosh® is a registered trademark of Apple Inc. in the United States and other countries.
• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

For appointments, scheduling or any questions, feel free to contact us directly at 541-632-0603.