Eugene, Oregon Computer Repair Oregon Tech Support
Scheduling & Appointments (541) 968-2218
"David rocks - he gets the job done quickly and explains things in a manner that I can understand. From big problems to small, he's always very helpful and courteous."
Desi Skinner, Office Manager
"David was very helpful, friendly and fixed the problem quickly! I was able to get my computer back within two days and it was in perfect condition!"
Betsy Sedlak, UO Student
"I've been using a desktop computer for five years in my business, and Oregon Tech Support is the best service I've ever had."
Vince Puelo, Realtor/Broker
"Thanks to the guys at Oregon Tech Support for letting me off the hook. You're tops on my list!"
John Allen
"I recommend you all the time!"
Rebecca Kelley, Mary Kay Cosmetics
"You were flexible and completed the work very quickly! You have continued to be very helpful in answering questions for me as well."
Kaiara Christensen, Retired
"You were prompt, easy to understand and work with!"
Eleanor Knapp, Small Business Owner
"You were great! Very fast, convenient, friendly and helpful!"
Angela Jannelli, UO Student
"Oregon Tech Support is a business that takes pride in their work. The service was prompt, info was up-front, agreements were kept and work was guaranteed. I was impressed!"
Victoria Texel, Retired
"David is very knowledgeable and is able to express himself in non-technical language very well. He shows a lot of interest in solving the problem quickly and is persistent if the first attempts don't work."
Marsha Nygren, Office Manager
"Compared to the other tech services I've used, I especially appreciate your patience with my lack of understanding. Rather than speak to me as if I wouldn't understand the explanation, you take the time to be sure I do understand the problem and the solution. I'm not apprehensive about asking questions."
Linda Barnhart, Retired
"Your work made a big difference!"
Pat Bryan, UO Instructor
"I am extremely pleased with your quick response. In under an hour, you not only took care of my computer crisis but a whole bunch of other things that had been bugging me."
Stan Fleming, East West Medical
"You performed your work in a timely manner; my laptop speed has improved tremendously!"
Bill Musser, Licensed Massage Therapist
"You were very professional. Even though some of the problems with my computer were a bit daunting you stayed with it until you were happy with the outcome."
Jaye Stutz, Vocational Consultant
"You took us where we wanted to go without technical language that we don't want to work with. We shall call you again!"
Laurel & Don Fisher, Retired
"You returned my call promptly, showed up on time and diagnosed my problems efficiently."
Nick Perrott, Utility Contractor
"Oregon Tech Support turned a complex problem into a working computer."
Tracy Greig, Medical Billing Specialist
"It's nice to be back up and running!"
Scott Mattie, Pharmacist
"I received friendly service from David. He explained the basic steps of what he was trying to do. There was no disruption to my personal life. He worked well with my son around and offered to give follow up advice."
Eric Black, Customer Service Representative
"You fixed our problem and more!"
Amy Bischof, Pharmaceutical Representative
"You resolved our computer issues promptly and efficiently!"
Wendy Russell, Financial Assistant
"You were friendly and explained things well."
Diane H., Retired
"David was very friendly and professional and explained the problems with my computer and my options for fixing it very clearly. The time between when he picked up my computer, when he called me about the results of the diagnostic scan, and the return of my computer were all very fast."
Ashley Bailey, UO Student
"David was prompt, knowledgeable and honest."
Brad Smith, Attorney
"I appreciated being given a range of options, including instruction on how to address my problem on my own."
Peter Bissonnette

Virus/Spyware Removal

Spyware/Virus RemovalAt any moment, about 20 million of the estimated 1 billion Internet-connected PCs worldwide are infected with viruses that could give hackers full control.

Viruses are designed to cause deliberate damage to your computer. They attach themselves to files on your computer so that they can spread from one computer to another, leaving infections as they travel. Some cause only mildly annoying problems while others can cause massive damage to your files.

Spyware has a different purpose. At some point, viruses evolved from causing damage to running "covert operations". The benefit to hackers became obvious: Why destroy information when you can use that information instead? Some types of spyware try to access files on your computer, some try to use your computer as a "breeding ground" for storing other stolen files, and others attempts to steal passwords, credit card information, or collect personal information about you.

While the difference between Spyware and Viruses has become more blurred over the past several years, different programs provide different levels of protection, and none are consistent. Even the best anti-virus program can't detect all viruses, especially if it hasn't been updated in as long as a week ago!

Which Anti-Virus Program Should I Use?

Not all anti-virus software is equal. No single product can detect all of the possible viruses, and none are consistent. No longer is just having an up-to-date anti-virus program good enough; in today's world, a layered approach with the right combination of protection is necessary. And you can't depend on clever marketing to help you make up your mind, as not all anti-virus programs play well with each other. Plus, you run the risk of your computer slowing down even more. We're big believers that each person's situation requires a unique approach depending on what's happened to their computers in the past. Protection may be a variable, but types of infections tend to remain the same.

Anti-Virus Software Virus Detected?
Free Anti-Virus Software Program #1 Yes
Free Anti-Virus Software Program #2 Yes
Free Anti-Virus Software Program #3 Yes
Paid Anti-Virus Software Program #1 Yes
Paid Anti-Virus Software Program #2 Yes
Corporate Anti-Virus Software Program #1 Yes
Example 1: No anti-virus program can detect everything

How Likely is it that I will get a Virus?

A significant number of new clients have a virus infection that is interfering with their ability to use their computer. Many people find this a frustrating situation as they thought they were well protected by the anti-virus software they already purchased and/or installed for free. Since everyone uses the Internet differently, there is no "all-in-one" solution that fits for everyone. You don't just need protection; you need protection tailored to your specific use and needs. Unfortunately, no single piece of software purchased off the shelf will solve this dilemma for you.

Virus Pie Chart

Example 2: Virus infection is a major reason people seek help

I'm Infected; What Can I Do?

Turn off the computer and contact a computer expert immediately. It is extremely important to take care of this before the problem multiplies as the virus grows.

If you suspect that you are infected with a virus or spyware, contact us immediately at (541) 968-2218 to assess what the fastest available option for recovery is in your situation.

Microsoft Certified Systems Engineer Oregon Tech Support, Inc.

(541) 968-2218
Mailing Address: 2852 Willamette St #158, Eugene, OR 97405
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